Legal

Privacy Policy

LAST UPDATED · JULY 2026

1. Data we collect

When you contact us or submit our enquiry form, we collect the information you provide, such as your name, company, role, email address, telephone number and the content of your message. When you use our website, we may collect limited technical data (such as your device and browser type and, with your consent, analytics data) as described in our Cookie Policy.

2. How we use it

We use personal data to respond to your enquiries, to provide and improve our services, to communicate with you about our work where you have asked us to, and to operate and secure this website. We process data only where we have a lawful basis to do so, such as your consent, our legitimate business interests, or the performance of a contract.

3. Client data

Where we process claims, policy or other data on behalf of a client under a services agreement, we act on that client's instructions and in accordance with the security and governance terms set out in that agreement. How we handle such data is described further on our Data Security & Trust page.

4. Sharing and disclosure

We do not sell personal data. We share it only with trusted service providers who help us operate our business (for example, hosting and email providers) under appropriate confidentiality and data-protection terms, or where required by law.

5. Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, to comply with our legal obligations, or as otherwise agreed with you, after which it is securely deleted or anonymised.

6. Your rights

Subject to applicable law, you may request access to the personal data we hold about you, ask us to correct or delete it, or object to or restrict certain processing. To make a request, contact us at info@tsp.ae. We will respond within the timeframe required by applicable law.

7. Security

We maintain appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, but we work to protect your data using recognised industry practices.

8. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Material changes will be reflected here.

9. Contact us

TS Partnership FZCO, Office 9, Building 21, JAFZA, Dubai, United Arab Emirates. Email info@tsp.ae or call +971 4 880 7757.